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ShippingDomestic (U.S.) orders ship free via USPS Ground Advantage. Additional shipping options and carriers available to choose from at checkout. Orders are processed within 24-36 hours Monday through Friday. Shipping speeds are: Domestic: USPS Priority Mail 2-3 business days; USPS Ground Advantage 3-7 business days. International: USPS First Class Int'l 7-21 days, USPS International Priority 6-10 business days. International shipping is calculated at checkout and paid by customer. Additional shipping options and carriers available to choose from at checkout.
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Is GumGuard® FSA/HSA eligible?No, GumGuard® is not currently HSA or FSA eligible.
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What is GumGuard®️?GumGuard® is a soft, comfortable mouthpiece designed to fit the gums of denture wearers & implant patients! For comfort and relief, wear your GumGuard® anytime you are not wearing your dentures. Does not fit over teeth. Specially designed and patented only for denture wearers and implant patients. Proudly MADE IN THE USA. Home of the original Soft Putty Reline
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Benefits of GumGuard®?-Restores and Provides Support For Your Facial Muscles -Immediate Relief From Denture Discomfort & Pain -Use As An Immediate While You Wait For Your Permanent Dentures -Cares For Your Gums When You're Not Wearing Your Dentures -Helps Normalize Speech -A Great Companion For Snap-In Dentures
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Can I eat with my GumGuard®?No, we strongly advice against it. The GumGuard is not a denture, do not chew or eat food while using a GumGuard. The fitting putty liner will weaken and could dislodge from the GumGuard.
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Can I drink while wearing my GumGuard®?No, Drinking and eating while wearing your GumGuard is not recommended.
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Is GumGuard® BPA free?Yes.
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What is your return policy?Our Return / Refund policy does not permit any returns. ALL SALES ARE FINAL DUE TO HYGIENE REASONS. Please check your order before payment for accuracy. However, if you decide to cancel your order before your order has shipped, send us an email at team@gumguard.com or call 1-833-486-4827 for customer service. Any order issues; reach out to customer service for assistance. We only replace items if they are defective or damaged on arrival which should not happen as all items are quality checked before shipping. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you need to exchange it for the same item, send us an email at team@gumguard.com and we will assist you further. We will notify you of the approval or rejection of your request. If you are approved, then return address will be provided. Upon receipt and inspection of the item, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance.
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Do I need to order both?No and yes, according to your needs. You can order an upper or lower arch separately and they also are available in sets to suit each individual’s needs. If you are missing your upper teeth but have your lower, you can order the only the upper one you need, for example.
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How do I contact customer service?Email: team@gumguard.com Phone: 1-833-486-4827 (GUM-GUARD) We are happy to help with any questions, fitting assistance, or anything GumGuard!
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Do you ship to Canada?Yes! We offer $10. Flat rate shipping to Canada via USPS First Class International. Additional shipping options available to choose at checkout.
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Can this product be used if you still have several teeth?No, being that the GumGuard® is specially designed for use for people with no teeth, it does not fit over teeth. We’ve tested it, we tried; it truly is only for gums!
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How long on average does the putty last after it is fitted?About 3 months or as needed for hygienic reasons and to keep your fit it's best!
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How to clean putty lining?Removable and replaceable for cleaning. Can clean it along with dentures even! Can clean along with your preferred denture cleaner. We recommend Dr. B liquid crystals and ultrasonic cleaner. Follow product directions. Putty liner may be replaced back in denture after cleaning. Can also use a soft toothbrush if needed. Clean putty and clean dentures, put putty liner back in denture, apply adhesive if needed, and wear again!
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Are they latex free?Yes, latex free. It is made in the USA with very accurate attention to detail using surgical-grade material that feels like soft silicone.
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What is the difference between the GumGuard Pro® and the P.M.®?The GumGuard Pro is a comfortable two-part replacement for dentures that can be worn whenever you’re not eating. With very accurate attention to detail, the GumGuard Pro has a similar appearance to dentures in a lightweight and soft composition. The GumGuard Pro maintains muscle structure and prevents common adverse occurrences of wearing dentures.* Its lightweight and soft composition has been proven to alleviate pain and discomfort from wearing dentures. The GumGuard PM was designed to be worn at night to maintain facial muscle structure and prevent common adverse occurrences from wearing dentures.* Its lightweight and soft composition has been proven to alleviate pain and discomfort from wearing dentures.
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Can I use this as I’m healing?Yes; you may want to wait 1 to 3 days after extractions before forming fitting the putty portion of your GumGuard®. You can wear the GumGuard® without the putty immediately after e day. You can fit it now if you would like but the putty will need to be re-lined/ reformed when your swelling goes down. We include an extra putty pack for that in every order.
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Do you ship to the UK?Yes, we ship worldwide.
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Will it work with implants?Yes they work great with abutments! and any kind of implant when the fixture isn’t in place. the post actually holds the GumGuard in better than not having any implants at all.
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I have a very small mouth, would this work for me?Yes. GumGuard® custom molds using the fitting putty to the size and shape of your gums. The GumGuard® itself can even be cut to size to fit comfortably in your mouth. Includes easy to follow instructions.
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How Soon After Extractions can I fit my GumGuard®?You may want to wait 1 to 3 days after extractions before forming fitting the putty portion of your GumGuard®. You can wear the GumGuard® without the putty immediately after e day. You can fit it now if you would like but the putty will need to be re-lined/ reformed when your swelling goes down. We include an extra putty pack for that in every order.
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What is the difference between the Standard GumGuardPM® and UltraSoft GumGuardPM®?The difference between the GumGuardPM® original / Standard and GumGuardPM® UltraSoft is the GumGuardPM® is the thinner one. The Standard GumGuard is still soft and durable and our most popular, but the UltraSoft version is even softer, thinner and lightweight. The original is especially helpful for grinding issues. Customers love both versions! The UltraSoft is especially preferred for people who have just had extractions or procedures and for people who are having sore gum issues.
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How To VideosOur GumGuard®️ YouTube channel has all the videos: https://www.youtube.com/@gumguard6360
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Is it zinc free?Yes, GumGuard®️ Reline Putty and all GumGuard®️ products are zinc free.
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How to contact GumGuard Customer Service and SupportEmail: team@gumguard.com Phone: 1-833-486-4827 (GUM-GUARD) We are happy to help with any questions, fitting assistance, or anything GumGuard!
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What is the putty made of, ingredients?It meets FDA standards 510K US and CU (EU) safety standards. Our proprietary putty formulas are produced in our own labs under strict supervision, all packages are dated with lot number and expiration date. Flavorless, odorless, silicone feel.
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How long do they last?GumGuards last for years with proper care cleaning ,and putty re-lining every 3 months at minimum. Grinding and clenching may cause wear and tear sooner than others, the GumGuardPM Standard is recommended instead of the Ultrasoft for people who grind or clench.
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Is everything I need included with my GumGuard®?Yes. Your GumGuard kit contains everything you need: your GumGuard® , the fitting putties, a case, instruction book for you to get started fitting and wearing your GumGuard®.
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Is this one size fits all? How do I know it will fit?Yes, one size fits all. GumGuard® molds using the fitting putty to the size and shape of your gums. The GumGuard® can be cut to size to fit comfortably in your mouth. Includes easy to follow instructions.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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